Job Title: Mental Health Support Assistant
Location: South Shields
Contract Type: Full-Time
Start Date: September 2025
Salary: £89 - £108 per day (depending on experience)
Are you passionate about supporting children and young people with their mental health and emotional wellbeing?
Do you want to make a real impact in a school setting, helping students overcome barriers to learning?
Protocol Education is working closely with a number of schools and alternative provisions in South Shields who are looking to appoint dedicated and emotionally resilient Mental Health Support Assistants to join their pastoral and inclusion teams.
The Role:
As a Mental Health Support Assistant, you will:
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Work 1:1 and with small groups to support pupils with anxiety, trauma, low mood, and emotional regulation difficulties.
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Promote positive mental health strategies and provide safe spaces for reflection and conversation.
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Assist pupils in developing coping skills, resilience, and improved engagement with learning.
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Collaborate with SENCOs, pastoral teams and external agencies to deliver a joined-up approach to support.
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Monitor progress and contribute to emotional support plans and behaviour reports.
Ideal Candidates Will Have:
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Experience supporting children or young people with mental health needs (in schools, care, youth work, or similar settings).
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A calm, non-judgmental and nurturing approach.
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Knowledge of safeguarding, trauma-informed practice or behaviour de-escalation.
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A genuine passion for helping young people thrive.
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An enhanced DBS on the Update Service, or willingness to apply for one.
What Protocol Education Offers:
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Competitive daily pay (£89 - £108), paid weekly via PAYE.
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Specialist training in mental health support, safeguarding and behaviour management.
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A dedicated consultant with local SEND and SEMH knowledge.
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Long-term roles and pathways into school-based mental health careers.
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Local work across South Shields and the wider South Tyneside area.